Request

Under the Freedom of Information Act, I would be grateful if you could provide the following information in relation to cleaning services delivered or managed by yourselves: 

  • Approximately how many council-owned, council-operated or otherwise supported sites are currently covered by your cleaning service?
  • Which department, directorate or team is responsible for the management of these cleaning services?
  • What is the job title or role of the person with overall responsibility for cleaning operations across these sites?
  • Please provide a general contact email address for the relevant department or team, where this information is held.
  • Are cleaning services predominantly delivered by:
    • an in-house council team,
    • an external contractor,
    • individual sites,
    • or a combination of these approaches?
  • If cleaning services are outsourced in whole or in part, please confirm the name of the current service provider or providers.

Response

  • 26 corporate asset sites and 132 housing blocks containing internal communal areas.
  • Asset Management, Housing Repairs and Place & Growth teams all within the Housing and Place Directorate.
  • Principal Facilities Management Officer, Property Asset Manager (Housing) and Venues & Visitor Services Manager.
  • Property.services@dover.gov.uk
  • A combination of in-house teams and external contractors.
  • Monitor Cleaning Services Ltd, Kent Gurkha Company Ltd and Town & Country Cleaners.